2018 Dodge Journey
Mileage
84,698
Service Date
7/16/2024
Services Performed
- Test Drove Vehicle & Duplicated Concern – Confirmed Rotational Faint Knocking When Driving Uphill – Performed Testing & Inspection – Noted Excessive Movement From Motor Mounts Causing Engine To Pitch Under Load & Driveshaft Contacts Loose Heat Shield – Removed Heat Shield & Re Tested – OK – Unable To Replicate Noise After Heat Shield Removal – Advise Replacing Worn Motor Mounts To Prevent Any Additional Issues From Arising
- Perform Vehicle Multi Point Inspection
Timothy R. gave our service a 5 star review on 7/16/2024